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Operating discipline, applied in the field.

Saka One is where I adapt enterprise operating discipline to smaller teams, different industries, and faster cycles. The work is still the same: make ownership clear, turn activity into visibility, and create systems people can actually use.

Project BridgeBUILDThe Throughline

Turn student activity into counselor visibility.

Project Bridge gives counselors a live view of who is moving, who is stalled, and where intervention matters. Students work through applications, financial aid, stories, and closeouts in one system. Counselors get prioritized signals instead of another roster to inspect.

Student Progress & Work Production
Student Progress & Work ProductionA live reporting view showing activation, stories, essays, closeouts, external evidence, stage movement, counselor-level progress, and signals that were previously invisible.
Counselor Focus
Counselor FocusThe operating layer turns student activity into a short list of decisions and interventions for the counselor.
Students and signals
Students and signalsEvery student carries a route, a progress state, and a support flag, so the counselor sees who needs a decision today.

Pilot, Learn, Redesign, Lift

What the first live cohort taught the system

Bridge launched into a live senior seminar as an open workspace. Classroom evidence showed students opening sessions and stalling. I redesigned the experience around one clear priority, the school's own calendar, and one action at a time, and completion more than doubled.

97%of the senior cohort activated
2.1xcompletion lift after guided sequencing, 23% to 49%
83%of seniors surfaced counselor-ready signals
  1. 01

    97% Activated

    Seniors working in Bridge from the seminar, every step on record.

  2. 02

    Classroom Evidence

    Too many options, empty session opens, uneven completion.

  3. 03

    Guided Workflow

    Next Best Move, seminar calendar, one action at a time.

  4. 04

    23% to 49%

    Completion rate, more than doubled.

51 stories  |  50 essay drafts  |  54% of drafts created from an existing student story  |  4 of 6 blocked students surfaced without asking for help

Turn coaching into a system reps can use between manager touchpoints.

BUILD turns a five-stage sales framework into live rep workflows for preparation, current standing, recovery, next moves, and saved coaching. The rep gets a clear move in the moment. The manager gets a more consistent system for coaching what happens next.

My role is the systems layer: translating field doctrine into workflows, state, next moves, reinforcement, and product behavior that can scale beyond the live training moment.
Current Standing
Current StandingThe system carries forward account context, identifies what matters now, and gives the rep a concrete next move before the customer conversation.
Saved Coaching
Saved CoachingCoaching is not a one-time answer. The recommendation is saved as a reusable operating artifact the rep can return to and act from.
Recovery
RecoveryWhen a deal stalls, the workflow reframes the situation and gives the rep a specific recovery move instead of another generic follow-up prompt.

BUILD operating loop

01

Current state

What is true now?

02

Decision

What matters most?

03

Next move

What should the rep do next?

04

Reinforcement

What should persist after the conversation?

05

Manager visibility

What patterns should become coaching intelligence?

Different domains. Same operating logic.

FrictionStructureVisibilityGovernanceScale

Start with the real work. Prove the mechanism. Make ownership visible. Add automation where it improves speed, visibility, or decision quality. Scale only after the operating model holds.

The current work is where the operating thesis gets tested in real conditions.

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